If you want to do good work, you have to be able to motivate the people doing the work. The web is about people: they make it and they use it. Learning to work with the emotions that drive all people is key to a successful project.
In this chapter, we’ll discuss■ What emotional intelligence is■ How to merge emotions and the workplace in a new professionalism■ Why emotional intelligence is important■ What emotional intelligence looks like in action■ Why caring is the bottom line
Emotions affect everything people do: every exchange, every conversation,...
Friday, September 21, 2012
A new job for a unique industry
We’re all familiar with the term project management and can probably give a rough definition of the discipline. But what it looks like in action—and what it should be in the interactive industry—is not well understood. Yet.In this chapter, we’ll discuss
■ How we define interactive project management■ Required skills for managing real-world interactive projects■ Critical tasks that drive action■ The qualities of a good project manager
On interactive projects the project manager is the epicenter of activity. She...
Tuesday, September 18, 2012
General management is a broad subject dealing with every aspect of managing an ongoing enterprise. Among other topics, it includes:
• Finance and accounting, sales and marketing, research and development, manufacturing and distribution.• Strategic planning, tactical planning, and operational planning.• Organizational structures, organizational behavior, personnel administration, compensation, benefits, and career paths.• Managing work relationships through motivation, delegation, supervision, team building, conflict management, and other techniques.•...
Because projects are unique undertakings, they involve a degree of uncertainty. Organizations performing projects will usually divide each project into several project phases to provide better management control and appropriate links to the ongoing operations of the performing organization. Collectively, the project phases are known as the project life cycle
PROJECT PHASES AND THE PROJECT LIFE CYCLE
Characteristics of Project Phases
Each project phase is marked by completion of one or more deliverables. A deliverable is a tangible, verifiable...
WHAT IS A PROJECT?Organizations perform work. Work generally involves either operations or projects, although the two may overlap. Operations and projects share many characteristics; for example, they are:
• Performed by people.• Constrained by limited resources.• Planned, executed, and controlled.
Operations and projects differ primarily in that operations are ongoing and repetitive while projects are temporary and unique. A project can thus be defined in terms of its distinctive characteristics—a project is a temporary endeavor undertaken to...
WHAT IS PROJECT MANAGEMENT?
Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project. Meeting or exceeding stakeholder needs and expectations invariably involves balancing competing demands among:
• Scope, time, cost, and quality.• Stakeholders with differing needs and expectations.• Identified requirements (needs) and unidentified requirements (expectations).
The term project management is sometimes used to describe an organizational...
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